New Leaf Paper: Environmentally Responsible and Economically Sound Paper Products

Coated Papers
Reincarnation Matte
Reincarnation C1S
New Leaf Sakura
Primavera Gloss (FSC)
Primavera Silk (FSC)
Symphony (FSC)

Coated Publication Papers
Legacy (FSC)
New Leaf EcoMatte (FSC)
CyclusPrint
Revival Bright
Connection
Revival

Writing, Text & Cover
Everest (FSC)
New Leaf Imagination (FSC)

Opaque Papers
New Leaf Opaque (FSC)

Offset Papers
New Leaf Frontier (FSC)
Good News Offset
Cyclus Offset

Book Publication Papers

Copy Paper
New Leaf Encore 100 (FSC)

Bold = Inventory Grade

San Francisco, CA
Ph: 888.989.5323
Fax: 415.291.9353

Washington, DC
Ph: 202.684.8836

New York, NY
Ph: 845.789.1205

Portland, OR
Ph: 888.989.5323

Tahoe City, CA
Ph: 530.581.3803
Fax: 415.520.5207

National Sales
Ph: 202.684.8837


Coated Papers Reincarnation Matte Reincarnation C1S New Leaf Sakura Primavera Gloss (FSC) Primavera Silk (FSC) Symphony (FSC) Coated Publication Papers Legacy (FSC) New Leaf EcoMatte (FSC) CyclusPrint Revival Bright Connection Revival Writing, Text & Cover Everest (FSC) New Leaf Imagination (FSC) Opaque Papers New Leaf Opaque (FSC) Offset Papers New Leaf Frontier (FSC) Good News Offset Cyclus Offset Book Publication Papers Copy Paper New Leaf Encore 100 (FSC) Bold = Inventory Grade San Francisco, CA Ph: 888.989.5323 Fax: 415.291.9353 Washington, DC Ph: 202.684.8836 New York, NY Ph: 845.789.1205 Portland, OR Ph: 888.989.5323 Tahoe City, CA Ph: 530.581.3803 Fax: 415.520.5207 National Sales Ph: 202.684.8837	Frequently Asked Questions Customer Service How do I contact New Leaf Paper? What are the hours of operation? How does my company order New Leaf Paper? Where are New Leaf Paper's inventory grades shipped from? Are New Leaf Papers available for will call? If so, where? What are typical shipping costs? Does New Leaf Paper charge sales tax? What is the minimum order? How can I get samples of New Leaf Paper? Does New Leaf Paper have stores and/or distributors? Does New Leaf Paper sell to distrbutors? Copy Paper How do I purchase 100% post-consumer waste copy paper from New Leaf Paper? How can I purchase a individual reams of copy paper? Paper and Products Why should I buy New Leaf Paper? Does New Leaf Paper have tree-free paper (such as hemp or kenaf)? Where can I get it? How can I verify the PCW in New Leaf Paper? Does New Leaf Paper carry brown paper/cardboard/colored paper/notecards/etc.? Recycled Paper What is the difference between post-consumer waste and pre-consumer waste? What are the requirements for using the recycled logo? How does New Leaf Paper acquire the post-consumer waste used in its papers? Eco-Audit How are the environmental benefits in the Eco Audit calculated? Customer Service How do I contact New Leaf Paper? What are the hours of operation? Please call us at our headquarters in San Francisco, California at 888-989-5323. We are open from 8:30 AM to 5:30 PM Pacific Standard Time on Monday through Friday. How does my company order New Leaf Paper? For a general overview of how we operate, please click here. For inventory grades, please call customer service at 888-989-5323 and speak to one of our representatives. For any manufacture orders, please contact the sales representative in your area. Where are New Leaf Paper's inventory grades shipped from? New Leaf Paper has distribution sites in Northern and Southern California, Oregon, Pennsylvania and New York. Are New Leaf Papers available for will call? If so, where? Yes, please contact customer service at 888-989-5323 for information about our warehouses. What are typical shipping costs? In the San Francisco Bay Area, the delivery charge for one of our inventory items is typically $75. For most pool truck orders, the delivery charge is $125. For manufacture orders, the delivery charges depend on the destination of the order. Our Customer Service Representatives can quote both the paper and the freight at 888-989-5323. Please inquire about freight when getting a quote or placing an order. Does New Leaf Paper charge sales tax? If your purchase is for resale, we require your signed State resale certificate indicating the resale certificate number, stating that your are purchasing our paper to be resold. If you are a sales tax exempt organization or Federal Government agency, we require your signed exemption certificate. If your organization is not sales tax exempt and paper is shipped to California or New York and you are the 'end user' of the paper, you will be charged sales tax. Please inquire with a customer service representative about your company's tax status for further information. What is the minimum order? There is a minimum order of one carton. However, for any order below 200 pounds, there is a $40 small order charge. How can I get samples of New Leaf Paper? Please contact our office in San Francisco (888-989-5323) and speak to the sample department (extension 4571). Does New Leaf Paper have stores and/or distributors? No, New Leaf Paper does not have any distrbutors or stores. We do sell our paper from multiple distribution sites throughout the country. More information on our distribution sites can be found here. Please call customer service at 888-989-5323 to find out more. Does New Leaf Paper sell to paper distributors, brokers or merchants? As New Leaf Paper is a merchant itself, we do not generally sell to merchants. Please contact us at our headquarters in San Francisco at 888-989-5323 for more information. Copy Paper How do I purchase 100% post-consumer waste copy paper from New Leaf Paper? Please see our copy paper page for more information. How can I purchase a ream of copy paper? For individual reams of Encore 100, visit your local FedEx Kinko's where New Leaf Encore 100 is now available! Paper and Products Why should I buy New Leaf Paper? New Leaf Papers are acid-free, have the highest recycled content and post-consumer waste content in each grade. In addition, New Leaf Papers are also either processed chlorine free or elemental chlorine free. For details, about why chlorine has negative environmental health effects, click here. The Eco-Audit, New Leaf Paper's environmental benefits statements, describes the natural resources saved by using our papers versus virgin paper. Does New Leaf Paper have tree-free paper (such as hemp or kenaf)? Where can I get it? Most of New Leaf Paper's uncoated grades are 100% post-consumer waste, which could be considered tree-free. Because of the amount of post-consumer fiber that goes unused each year, New Leaf Paper is concentrating its efforts on improving the efficiency of the recycling process and increasing the use of post-consumer waste at our mill partners. For alternative fiber papers, try Living Tree or Vision Paper. How can I verify the PCW in New Leaf Paper? We work very closely with our manufacturing partners to ensure that all of our papers meet the highest environmental standards. We have certification letters on file from all of our manufacturing partners, verifying the recycled content and post-consumer recycled fiber in our papers. Does New Leaf Paper carry brown paper/cardboard/colored paper/notecards/etc.? New Leaf Paper mainly sells fine papers used for printing and publishing. Other recycled products are available through office supply stores and distributors. If your company does have a need for large quantities (40,000 pounds) of paper board, please contact one of our sales representatives in your area. Recycled Paper What is the difference between post-consumer waste and pre-consumer waste? Post-consumer waste are items that have reached their end use and then have been placed in recycling bin and sent to a waste collection facility. At the collection facility, the items are sorted by type and sent to reclamation sites. For paper, post-consumer fiber is sent to a pulp mill to be made into post-consumer pulp. The pulp is then used in the paper making process. Pre-consumer waste is waste that has not reached its end use. It can best be described with an example. A large (or parent size) sheet of paper is used when making paper envelopes. However, the pattern for the envelope is cut out of the parent size sheet and used as an envelope. The remaining portion of the sheet is then sent back to a pulp mill to be pulped and then used as pre-consumer recycled fiber. For a complete description of recycled paper terminology, please click here. What are the requirements for using the recycled logo? By federal standards, the recycled logo requires at least 30% pre-consumer content. All New Leaf Papers exceed that requirement. How does New Leaf Paper acquire the post-consumer waste used in its papers? Post-consumer waste comes from collection facilities where it is sorted by type and then sent on to reclamation sites. Paper is sent to pulp mill where post-consumer waste is de-inked (either by chemical or physical means) and then processed into pulp. The pulp is then either used on site or sent to another mill to undergo the paper making process. Eco-Audit How are the environmental benefits in the Eco Audit calculated? The environmental benefits in the Eco-Audit are calculated using a formula developed by Environmental Defense and the Paper Task Force. For a complete description of the calculations and examples, please see our Eco-Audit page. ©2008 archive